{"xsrfToken":"0367814a57e75e4231a465fea4caae0fcf5e2320_lout","branding":{"id":"1","key":"ima","name":"InMillion App","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c93e28","headerLinkHoverBGColor":"#c93e28","headerBadgeColor":"#c93e28"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fff25b57-67e2-4d11-994c-f5c024347f6e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTkxZjgzNi1hNTE3LTRlN2MtYjlhZC1hZTM0YzA3OTViYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZmZjI1YjU3LTY3ZTItNGQxMS05OTRjLWY1YzAyNDM0N2Y2ZSI6WyJyZWFkIl19LCJleHAiOjE3NDI5ODM2NDQsIm5iZiI6MTc0Mjk4MzA0NH0.lIJ--aZiNO4G8gaXxgp914cKbCLnttgZFLTzDGyaPho&client=a591f836-a517-4e7c-b9ad-ae34c0795bc4&mode=fit","logoId":"fff25b57-67e2-4d11-994c-f5c024347f6e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Soft Gateway","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Soft Gateway","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"ima","projectId":10000,"serviceDeskId":1,"name":"InMillion App","description":"<p>Welcome to our service desk!<br> For more information please visit <a href=\"https://inmillionapp.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">InMillion App</a> home page.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"7","name":"General","descriptionHtml":"","callToAction":"General","introHtml":"<p>Get assistance for general</p>","icon":10541,"iconUrl":"https://softgate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[13],"key":""},{"id":"17","name":"Request a Free Trial","descriptionHtml":"","callToAction":"Request a Free Trial","introHtml":"","icon":10544,"iconUrl":"https://softgate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10544","groups":[13],"key":""},{"id":"31","name":"Submit a ticket","descriptionHtml":"<p>To save your time please read this <a href=\"https://inmillionapp.com/guarantee.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">short topic</a> about the correct way of sending traffic. If this isn’t your issue feel free to submit this ticket.</p>","callToAction":"Submit a ticket","introHtml":"","icon":10512,"iconUrl":"https://softgate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[13],"key":""},{"id":"24","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://softgate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Support"}],"orderMapping":{"4":[7,17],"12":[17],"13":[31,17,7],"11":[31,7],"5":[7],"6":[17]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IMA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTkxZjgzNi1hNTE3LTRlN2MtYjlhZC1hZTM0YzA3OTViYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI5ODQyNDQsIm5iZiI6MTc0Mjk4MzA0NH0.PDl8TiUPBjbMSHYhnfGO20Qzv1cJSxf_tuSfFPvIESw","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"a591f836-a517-4e7c-b9ad-ae34c0795bc4","tokenDurationInMins":20}},"reqCreate":{"id":31,"projectId":10000,"form":{"name":"Submit a ticket","descriptionHtml":"<p>To save your time please read this <a href=\"https://inmillionapp.com/guarantee.html\" class=\"external-link\" rel=\"nofollow noreferrer\">short topic</a> about the correct way of sending traffic. If this isn&rsquo;t your issue feel free to submit this ticket.</p>","callToAction":"Submit a ticket","intro":"","instructions":"<p>To save your time please read this <a href=\"https://inmillionapp.com/guarantee.html\" class=\"external-link\" rel=\"nofollow noreferrer\">short topic</a> about the correct way of sending traffic. If this isn&rsquo;t your issue feel free to submit this ticket.</p>","icon":10512,"iconUrl":"https://softgate.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10061","fieldConfigId":"10160","label":"Application","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10111","label":"InMillion Web Traffic","selected":false,"children":[]},{"value":"10112","label":"YouTube Views add-on","selected":false,"children":[]},{"value":"10113","label":"Zero Bounce Rate add-on","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please describe your issue in detail so we can resolve it better. We’ll usually reply to your ticket within one business day.","descriptionHtml":"<p>Please describe your issue in detail so we can resolve it better. We’ll usually reply to your ticket within one business day.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10059","fieldConfigId":"10158","label":"Purchase Code","description":"If you use trial version, please copy/paste your LUC from Options Menu or select another request type","descriptionHtml":"<p>If you use trial version, please copy/paste your LUC from Options Menu or select another request type</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10060","fieldConfigId":"10159","label":"Your website (optional)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Optional","descriptionHtml":"<p>Optional</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/31","calendarParams":{"firstDay":0,"date":"2025-03-26T20:57:24+1100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNTkxZjgzNi1hNTE3LTRlN2MtYjlhZC1hZTM0YzA3OTViYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI5ODQyNDQsIm5iZiI6MTc0Mjk4MzA0NH0.PDl8TiUPBjbMSHYhnfGO20Qzv1cJSxf_tuSfFPvIESw","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"a591f836-a517-4e7c-b9ad-ae34c0795bc4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=softgate","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0367814a57e75e4231a465fea4caae0fcf5e2320_lout","baseUrl":"https://softgate.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://softgate.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a591f836-a517-4e7c-b9ad-ae34c0795bc4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b3b8c402fdb84d6994ec4ee9dea21c8c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}